Terms & Conditions
Last updated: July 2026
By accessing or purchasing from S&B Scent Lab (“we”, “us”, “our”), you agree to the following terms and conditions. Please read them carefully before placing an order.
1. General
These terms apply to all visitors, users, and customers of S&B Scent Lab. We reserve the right to update these terms at any time. Continued use of our store constitutes acceptance of any changes.
2. Products
We make every effort to display our products as accurately as possible. Colours and appearances may vary slightly due to screen settings. Product availability is subject to change without notice.
3. Orders & Payment
By placing an order, you confirm that the information provided is accurate and complete. We reserve the right to cancel or refuse any order at our discretion. Payment must be received in full before orders are dispatched.
4. Pricing
All prices are listed in New Zealand Dollars (NZD) and are inclusive of GST where applicable. We reserve the right to change prices at any time without notice.
5. Shipping & Delivery
Please refer to our Shipping & Returns page for full details on delivery timeframes and costs. We are not responsible for delays caused by third-party couriers or circumstances outside our control.
6. Returns & Refunds
Our returns policy is outlined on our Shipping & Returns page. By purchasing from us, you agree to the terms set out there.
7. Intellectual Property
All content on this website, including images, text, logos, and product descriptions, is the property of S&B Scent Lab and may not be reproduced or used without prior written permission.
8. Limitation of Liability
To the fullest extent permitted by law, S&B Scent Lab shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
9. Governing Law
These terms are governed by the laws of New Zealand. Any disputes shall be subject to the exclusive jurisdiction of the New Zealand courts.
10. Contact
If you have any questions about these terms, please contact us.